Pillow fell on the floor
Needs reviewComfort
Review requestProduct overview
One system, from a resident's words to a closed task.
A room device that listens only when started. AI that understands everyday requests. A shared board and a staff app that make ownership obvious. Reports that show how long residents wait.
The system
How the pieces fit together.
- Room deviceResident presses start and speaks
- AI understandingRequest, category, or review
- Board & staff appAlert, claim, complete
- SupervisorReview and escalation
- ReportsResponse times and trends
Capabilities
Everything a unit needs for everyday requests.
Room device
One button to start and pause listening, a long-press for help without speaking, and a light that shows its state. Set up from a phone.
Learn moreAI request understanding
Eight everyday categories, several requests in one sentence, and unclear speech sent to a person instead of guessed.
Learn moreStation board
Needs review, New, Claimed and In progress — with overdue badges, distress flags and repeat-request counts.
Learn moreStaff phone app
Alerts on locked phones with no resident details on the lock screen. Claim, start and complete with server confirmation.
Learn moreSupervisor review
Approve, edit or dismiss unclear requests. Reassign, cancel or reopen with a recorded reason.
Learn moreEscalation
Requests nobody claims are flagged as overdue for supervisors after a configurable time.
Learn moreFacilities, units & rooms
Organise your home the way it runs. Staff see the units they cover.
Learn moreRoles & scopes
Admin, supervisor and staff roles, scoped to facilities and units.
Learn moreReports
Request counts, open-task age, time to claim and repeated requests by unit and hour.
Learn moreWorks alongside your call system
Adds words to the call bell. Doesn't replace it.
Keep your nurse call system exactly as it is. AskLight adds what the resident needs, who has it, and how long it took — without an integration project to get started.
Under the hood
Built to keep working when things go wrong.
Works without AI
The device's long-press creates a help request with no audio and no AI, so requests still get through if AI processing is paused or unavailable.
No duplicate tasks
If a clip is sent twice — for example after a Wi-Fi blip — it creates one task, not two.
Faults are visible
Offline devices, capture faults and processing delays show on the board and admin screens. Silence is never shown as “all good”.
Each facility kept apart
Every request, screen and report is scoped to its own organisation. Isolation is tested on every change.
Confirmed actions
Claims and completions only show as done once the server confirms them, so two people can't both “own” a request.
Cloud infrastructure
Runs on Cloudflare's global network, with private storage and encrypted connections.
See AskLight on one of your units.
Tell us about your nursing home. We'll walk through how a pilot works and whether AskLight is a fit — no commitment.