Glossary

Plain-language care and AI terms.

The words we use across AskLight, explained simply.

Call light
The light and tone, usually above a resident's door and at the nursing station, that signals a resident has pressed their call bell.
Distress wording
Words in a resident's speech that may indicate distress, such as “help, I fell”.
Escalation
Raising an unanswered request to a supervisor after a set time.
Human in the loop
A design where people review or approve an AI system's uncertain decisions instead of letting the AI act alone.
Long-term care home
The Canadian term for a facility providing 24-hour nursing and personal care to residents who can no longer live independently.
Nurse call system
The system of call bells, lights and alerts that lets residents and patients summon staff, often required in nursing homes.
Response time
How long a resident waits for help — measured to acknowledgement, arrival or completion, depending on the definition.
Skilled nursing facility (SNF)
A US facility providing 24-hour nursing care and rehabilitation, commonly called a nursing home.
Task ownership
Which staff member has explicitly taken responsibility for a request.
Voice activity detection
Technology that detects when someone is speaking, so a device can ignore silence and background noise.